Telefonica: A Lean Elephant

by Henry W. Chesbrough, Susana Jurado Apruzzese, Maria de Olano Mata


This case shows Telefonica, a large and sophisticated technology company in Spain, try to transform its innovation process. To do so, it is employing Lean Startup techniques. The case provides a detailed look at the company’s efforts in this regard, showcasing not only some of the successful outcomes, but also some of the organizational challenges that were encountered along the way. As Lean Startup becomes more widespread in the entrepreneurial community, it is also spilling over into the corporate world. But as this case demonstrates, there are important contextual differences in employing Lean Startup techniques inside a much larger company.

Learning Objectives


This case shows how open innovation can help to transform service-based companies, as well as product-based companies. It also shows this in a traditionally conservative industry, electric power generation and distribution.

Details

Pub Date: Jun 30, 2016

Discipline: Innovation

Subjects: Technology and analytics, Organizational change, Innovation, Start-ups

Product #: B5863-PDF-ENG

Industry: Telecommunications

Geography: Europe

Length: 19 page(s)


Berkeley Haas Case Series
Berkeley Haas Case Series The Berkeley Haas Case Series is a collection of business case studies written by faculty members at the Haas School of Business. Cases are conceived, developed, written, and published throughout the year, on subjects ranging from entrepreneurship and strategy to finance and marketing. Each case includes a teaching note for use in the classroom.

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Berkeley Haas Case Series

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The aim of the Berkeley Haas Case Series is to incite business innovation by clarifying disruptive trends and questioning the status quo.

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